COVID-19 Special Precautions
Yes, we are open during COVID-19.
We are prepared to deliver a great buying and service experience while maintaining a clean and safe facility for our staff and customers. This is done primarily through “Physical Distancing”.
- All staff members are encouraged to wear rubber gloves, especially: Service Writers, Cashiers, Car Porters and Technicians
- Service Technicians change gloves with every vehicle they work on
- Phones and workspaces wiped clean every four hours
- Use gloves when entering customer vehicles for any reason
- Steering wheel and seat covers used during vehicle appraisal and Service work
- Use wipes and wipe out car rentals after each customer use
- Employees are told to stay home if they are sick
- Meetings and co-worker outings prohibited
- Magazines and public meeting materials removed from common areas
- Hourly wipe down of vending machines
- Children’s play area toys removed
Social precautions are also in place:
- Wash hands every two hours
- Try not to touch your face with your hands
- Cough into your elbow
- Maintain 6-feet distance from other people
- Say “Welcome” and politely nod instead of shaking hands with customers
New Concierge Service is available for Sales and Service
Sales Department Concierge:
- Browse online, contact us for an at home test drive
- We bring the vehicle to you
- Paperwork can be completed online or over the phone to complete the purchase
- Vehicle disinfected prior to delivery at customer request
Service Department Concierge:
- Appointment made online or over the phone
- We pick the vehicle up, service it, and return it
- Vehicle disinfected prior to drop-off at customer request
- Customer can pay securely via our text bill pay option
At Feldman Chevrolet, our commitment to staff and employee safety is our top priority.